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CITY OF RIO RANCHO REQUEST FOR PROPOSALS (RFP) RFP NO. 10-PW-09 UTILITY BILLING SERVICES The City of Rio Rancho, Department of Financial Services, 3200 Civic Center Circle, NE, Rio Rancho, New Mexico 87144, will receive proposals for UTILITY BILLING SERVICES, no later than Monday, March 29, 2010, at 2:00 p.m. local time at the Office of the City Clerk, Suite 150. The City of Rio Rancho is requesting proposals from qualified firms for Utility Billing Services including print production and support for the City utility bills. The City produces approximately 30,000 to 32,000 utility service bills including corrected bills, off cycle bills, and final bills. Approximately 10,000 delinquent notices are also mailed each month. Each statement is to be printed, inserted with a return payment envelope, sorted, and mailed within a twenty-four (24) hour period. Inserts are included with the utility service bills for a one (1) month period approximately four (4) times a year or as needed. Statements shall interface with the City's AS 400 based HTE utility billing system. Vendor shall be able to upload and down load data between systems. RFP packages may be obtained through the contract information listed below or on the City's website at, http://www.ci-rancho.nm.us/bids. Issuing Office:City of Rio Rancho, Department of Financial Services 3200 Civic Center Circle NE Rio Rancho, NM 87144 (505) 896-8769 Journal: February 21, 2010 Left-red    Print Legal   Email-red   Published on: Sun February 21, 2010